FAQs

Our guaranteed check in time is at 3pm. Our standard check out time is at 11am.

Early check in and late check out are based on availability.

The front desk and lobby spaces are reserved for hotel guests’ usage within the hotel’s hours of operation.

The Madrona is a smoke-free property. A designated smoking location can be made available on case by case basis.

The Madrona has wifi available to hotel and restaurant guests and is free to access.

The Madrona is able to store guest luggage prior to check-in and after check-out upon request.

Guest packages can be received and held at the hotel with the hotel staff’s assistance.

Photoshoots must be scheduled with the Events Manager and require a site fee based on the locations used on the property. Details and availability can be arranged via email at arielle@themadronahotel.com.

Our front desk and concierge team can contacted via phone at (707)395-6700 and email at concierge@themadronahotel.com.

The Madrona has a $40 daily resort fee that is required throughout the stay.

The Madrona has 24 rooms on the property and 9 different room categories. Learn more by visiting our accommodations page.

Yes, all of our hotel rooms have private restrooms.

Yes, Pack ‘n Plays are available upon request.

Yes, we have 1 room that is accessible and 1 bathroom stall in our public restrooms that is accessible.

All hotel rooms are equipped with a mini fridge in the room. If the temperature is inadequate for breast milk storage, alternative storage can be arranged with the front desk staff.

Standard reservations can be cancelled 7 days before the scheduled arrival date and receive a full refund of the deposit. Other reservation cancellation/deposit policies are based on reservation specifications.

Reservations can be modified through the link provided in the email confirmation, or with assistance from the estate ambassadors via phone or email.

Early departures generally require the remaining nights’ room and tax for the stay to be paid at the time of departure. Early departure fees are adjusted on a case-by-case basis.

Yes, a valid form of ID and a form of payment are required upon check-in.

The minimum age requirement to check into a room is 21 years of age.

The only connecting rooms on the property are a set of Bungalow Suites.

Yes! The Madrona offers versatile indoor and outdoor spaces for meetings and events, from small gatherings of 8 to larger celebrations of up to 150 guests, including weddings and corporate retreats.

Absolutely! The Madrona can host weddings for up to 150 guests, from intimate dinners to large outdoor celebrations. With beautiful, designer-curated spaces and customizable menus featuring estate-grown ingredients, every wedding is a picture-perfect, memorable experience.

Yes, we offer group rates for 5 rooms or more.

No.

We have an Events Manager on-site who can book and coordinate any meeting or event.

Yes, the Madrona has a private fitness center featuring Peloton & Tonal equipment.

There is a seasonal, guest-only saltwater pool open from 7 am to 10 pm.

No.

No.

We recommend driving or arranging a ride through Uber, Lyft, or a taxi service.

The Madrona Hotel is located in Healdsburg, California, in Sonoma County’s Wine Country, surrounded by vineyards and scenic landscapes.

The hotel’s address is 1001 Westside Rd, Healdsburg, CA, 95448.

The Madrona provides complimentary car service within a 1-mile radius of the property. Service within a 5-mile radius can be arranged based on availability for a fee. Airport transportation can be arranged for a fee of $110 to/from STS. Other transportation can be arranged with the concierge service.

Yes.

Yes.

Yes! Guests enjoy a daily chef-curated breakfast experience, featuring house-made pastries and fresh-squeezed orange juice from our garden. Breakfast is included with your stay.

Yes! The Madrona features an on-site restaurant and bar offering a range of culinary experiences in both intimate parlours and expansive outdoor spaces. The menu highlights estate-grown ingredients with global inspiration, while the beverage program features inventive cocktails, rare spirits, and an eclectic wine list. Reservations are encouraged, but walk-ins are welcome in the bar and lounge.

Continental Breakfast (hotel guests only): Daily 7:30 am – 10 am
Lunch: Wednesday–Friday 11:30 am – 2 pm
Brunch: Saturday–Sunday 10:30 am – 2 pm
Dinner: Daily 5:30 pm – 8 pm
Hannah’s Bar: Daily 3 pm – ~9 pm

Yes, in-room dining and room service are available based on the restaurant’s hours and availability.

Yes, guests can enjoy handcrafted cocktails infused with local ingredients and a curated selection of wines in the restaurant and bar area.

Yes, our restaurant offers outdoor seating where guests can enjoy meals while taking in the gardens and vineyard views.

The Madrona is a dog friendly property. Furry friends are welcome to join in on stays with us with a pet fee of $150/stay.

No. All of our rooms are available to pets. If those with allergies are in need of a room that has not had pets, the Madrona staff can make accommodations based on availability.

The Madrona has many areas where pets can be relieved; some rooms also have private outdoor spaces.

The concierge can assist in arranging such services. Advanced notice is greatly appreciated.

Yes! Guests can explore The Madrona’s half-acre gardens, wandering along pathways that wind up the hill and beyond the trees. Designed in partnership with regenerative farming advocate Aris Curtis, the gardens are a sensory delight, offering fresh herbs, fruits, and flowers that also inspire the kitchen, bar, and guest rooms.

The Madrona is located outside the heart of wine country; enjoy the small town charm of Healdsburg proper, the historic locations, outdoor activities such as hiking, horseback riding, kayaking/canoing; and fine cuisine and wine experiences.

The Madrona concierge can work individually with our guests to determine the best amenities and where to source them based on the guests request. These items and services are at a fee.

The Madrona is renowned for its elegant, historic setting, luxurious accommodations, and award-winning dining experience in the heart of Healdsburg, California Wine Country.

The dress code is typically casual-elegant. Guests often dress nicely for dinner at the Madrona’s restaurant, but comfort is always welcome around the property.

Room rates vary seasonally. Guests can expect premium pricing reflective of a luxury boutique hotel experience in Sonoma County.

Pricing for weddings depends on the size of the event and chosen catering options. It’s best to contact us directly for current wedding packages and pricing.

“Madrona” refers to the native Madrona trees (Arbutus menziesii) that grow in the Pacific Northwest and Northern California, known for their smooth red bark and evergreen leaves.

Healdsburg is home to acclaimed wineries like Jordan Vineyard & Winery, Seghesio Family Vineyards, Dry Creek Vineyard, and Ferrari-Carano.

Guests can explore Healdsburg Plaza, enjoy hiking and biking in the nearby Russian River area, or take scenic walks through local vineyards.

Visit Healdsburg Plaza, explore local art galleries, walk along the Russian River, and enjoy public tasting events at certain wineries.

Guests can explore Sonoma Coast State Park, Armstrong Redwoods, Bodega Bay, and nearby towns like Sebastopol or Guerneville.

Popular spots include SingleThread, Barndiva, Chalkboard, Valette, and Cafe Lucia, alongside Madrona Manor’s own acclaimed dining.